Pricing:
In order to qualify for a price match, the advertised price must be from an authorized dealer. The competitor must have the item in stock. The competitor’s price must be current to date. If the competitor’s discounted price is out of date and based off incorrect MSRP, we will not match the price as the competitor is most likely unaware of the mistake and unable to fulfill the order at their price.
Pricing on all items are subject to change and product discontinuations can occur without notice.
Shipping:
If item is in-stock, most orders are shipped within 2-5 business days average if in-stock. Special-order items will take LONGER to fulfill. Paying for express shipping does not speed up the special order time frame. If you have questions about your special-order item, please feel free to contact us!
Please allow extra time when shipping to remote rural areas and during peak holidays. When your order ships, we will send you a shipping confirmation email with a tracking number that you can use to track your order. If you placed your order directly did not provide us with an e-mail address, please contact us for a tracking confirmation.
For international shipments, buyer is responsible for ALL applicable duties/tax and customs!
Returns:
Approved returns/exchanges will be subjected to a 20% restocking fee.
*ALL SPECIAL ORDERED ITEMS ARE FINAL AND CANNOT BE RETURNED OR EXCHANGED* A special ordered item will be stated on the product’s page.
Delivery & Post-Delivery:
Customers should fully inspect all merchandise upon acquisition of goods, all items received must be inspected and report damages/missing the same day of package delivery. At the time of delivery, all items are to be inspected. Failure to do so will result in an incomplete and invalid claim. If damages are found at the time of delivery, they are to notify the carrier driver and LexusAcc immediately. It is the customer’s responsibility to check all shipments for damages before signing for product. Any products signed will become customer’s responsibility to put in claim for damages.
All merchandise, parts, products, and accessories purchased through LexusAcc are to be installed by a professional mechanic in a properly equipped workshop. Pictures used for marketing purposes only. Actual product may vary. Any damage or missing parts that occur during installation will not be refunded or entertained. All advice imparted by our staff are to be used under your own buyer discretion. We do not bear any responsibility for any misuse, damage, or injury/death caused by improper use of any of our products. Buyer assumes all responsibility when ensuring the fitment of correct fitment. We do not bear any responsibilities for misunderstanding/misinterpretation regarding the fitment and modifications necessary that a product may entail in order to work. Buyer assumes all liabilities and responsibilities regarding the research and information of a product. LexusAcc does not guarantee the legality of any products that we sell. It is the customer’s responsibility to check local and state laws regarding vehicle modification before ordering.
Payment:
We accept VISA, Mastercard, Discover, AMEX, and PayPal.
The shipping + billing address MUST match your debit or credit card address. This is for the protection of our customers. If at the time of ordering and two addresses does not match, your order will not be placed. In other words, we are only able to ship to the billing address at the time of the order.
You must enter a valid street address, city, state, and zip code.
We reserve the rights to modify any of the terms and conditions contained in this agreement at any time and at our sole discretion.